Secure Your Future with HGS Investigations
In-Depth Claims Investigations (SIU)
At HGS Investigations, our In-Depth Claims Investigations—conducted through our Special Investigations Unit (SIU)—are specifically designed to uncover the truth behind complex, high-exposure, or suspicious insurance claims. Our mission is to provide accurate, verifiable intelligence that empowers insurers, law firms, and corporate clients to make informed, defensible decisions regarding potential insurance fraud.
With decades of combined experience in law enforcement, federal intelligence contracting, and insurance investigation, our team employs a law-enforcement-style methodology grounded in evidence, precision, and professionalism. From field surveillance operations to digital intelligence gathering, every case is approached with the same rigor and attention to detail that defines our agency’s reputation.
Our SIU Services Include
Comprehensive Claim Investigations
- Full-scope investigation of suspicious or potentially fraudulent claims.
- Analysis of claim documentation, recorded statements, and supporting evidence to identify inconsistencies or red flags.
- Verification of reported injuries, damages, and loss circumstances through direct observation, records review, and field investigation.
- Integration of OSINT (Open-Source Intelligence), social-media analysis, and database research to support findings.
Surveillance Operations
- Covert, legally compliant surveillance to document claimant activity, mobility, and physical capabilities.
- Use of advanced HD video systems, long-range optics, and timestamped photographic evidence.
- Mobile, stationary, and multi-day surveillance options tailored to claim complexity and geography.
- Comprehensive narrative and visual reports prepared for litigation, arbitration, or SIU compliance review.
Background & Social Media Analysis
- Detailed background checks on claimants, witnesses, and associated parties.
- Review of prior claims, criminal and civil history, employment, and lifestyle indicators.
- OSINT and social-media investigations to reveal patterns, inconsistencies, or concealed information.
- Preservation of digital evidence with proper documentation for potential legal submission.
Witness & Claimant Interviews
- Professional interviews and recorded statements conducted in person, by phone, or via secure digital platforms.
- Verification of timelines, events, and testimony related to the incident or claim.
- Multilingual capabilities and cultural awareness to ensure accuracy and accessibility.
- Preparation of notarized affidavits and sworn statements as needed.
Scene & Evidence Documentation
- Thorough field investigation of accident or loss scenes.
- Photography, mapping, and reconstruction of environmental factors relevant to liability or injury evaluation.
- Coordination with public agencies such as law enforcement, FDOT, and property managers to secure official documentation.
Asset & Financial Analysis
- Identification of claimant assets, business ownership, or concealed financial interests that may affect claim legitimacy or recovery potential.
- Review of liens, judgments, and financial disclosures.
- Support for subrogation, restitution, and fraud prosecution when warranted.
Our Approach
Every SIU case begins with a targeted investigative plan based on the client’s specific objectives, policy details, and red-flag indicators. Our investigators combine field expertise and analytical intelligence to uncover facts, establish timelines, and confirm or refute claim validity.
We maintain transparent communication throughout the investigative process, providing clients with regular updates, interim findings, and final reports supported by timestamped evidence, photographs, and verified data. All claims investigations are conducted in full compliance with state and federal laws, ensuring that our findings are admissible, ethical, and defensible.