Uncover the Truth with HGS Investigations

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 At HGS Investigations, our Witness and Claimant Statement Services are conducted with precision, professionalism, and integrity — ensuring every account is accurately documented and legally defensible. Statements play a critical role in determining liability, validating claims, and establishing the truth in both insurance and legal matters. Our experienced investigators are trained in interviewing, evidence preservation, and legal documentation, ensuring that each statement collected provides a reliable foundation for your case or claim.

We understand that a well-executed statement can mean the difference between resolution and dispute. That’s why HGS investigators approach every interview with a structured methodology, balancing professionalism with empathy to elicit honest, accurate, and detailed responses.

• Professional collection of verbal or written statements from insured individuals or claimants.
• Verification of events, timelines, injuries, and property damage in connection with insurance claims.
• Conducted in-person, by phone, or through secure digital means depending on case requirements.
• Optional notarization or affidavit preparation for formal submission.
• Documentation that adheres to insurer and SIU compliance standards.
   

• Interviewing of witnesses to accidents, incidents, or losses to capture firsthand observations.
• Development of structured questionnaires to ensure consistent and complete information gathering.
• Assessment of witness reliability, demeanor, and consistency for credibility analysis.
• Preparation of written or recorded statements for legal and investigative review.
   

• Audio or video-recorded interviews conducted by licensed investigators following legal and ethical guidelines.
• Proper consent procedures and time-stamped documentation to ensure admissibility.
• Secure transcription and delivery to clients in preferred digital format.
• Optional translation services for bilingual or non-English-speaking witnesses.
   

• Administration of oaths and preparation of sworn affidavits in compliance with Florida law.
• Notarized documentation that confirms the authenticity of statements for court or claim submission.
• Integration with HGS’s Notary & Affidavit Services for full chain-of-custody assurance.
   

• On-site interviews conducted immediately following incidents or as part of ongoing investigations.
• Coordination with claim handlers, attorneys, or adjusters for real-time information capture.
• Use of photographic and environmental references to support statement accuracy.
   

Each interview is conducted by an experienced, licensed investigator with advanced training in statement acquisition and interview psychology. We tailor our questioning techniques to the individual — ensuring comfort, clarity, and full cooperation without leading or influencing responses.

Our investigators follow a structured, fact-based process:

1. Pre-Interview Preparation: Review of case materials and objectives.
    
2. Interview Execution: Neutral, professional engagement to gather clear and complete statements.
    
3. Verification & Documentation: Cross-checking details for accuracy and consistency.
    
4. Reporting: Delivery of organized, timestamped, and formatted reports suitable for litigation or claim files.
    

All statements are handled confidentially and stored securely. HGS maintains a full chain of custody and ensures compliance with applicable privacy and evidence laws.